PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
Welcome to Grand Service Station LLC (GSS)
This document is a legally binding agreement between user as the user(s) of the Site (referred to as “User” hereinafter) and the GSS entity determined in accordance with clause 2.1 below (referred to as “GSS” hereinafter).
- Application and Acceptance of the Terms
This document and such other rules and policies of the Site are collectively referred to below as the “Terms”.
By accessing and use of the Site and Service/products, user agree to accept and be bound by the Terms.
Please do not access or use the Service/products or the Site if user do not accept all of the Terms.
1.2 user may not access or use the Service/products or the Site and may not accept the Terms if:
(a) user is not of legal age to form a binding contract with GSS, or
(b) you are not permitted to receive any Service/products under the laws of UAE/DUBAI or other countries / regions including the country / region in which user are resident or from which user access and use the Service/products and the Site.
1.3 GSS may amend any Terms at any time by posting the relevant amended and restated Terms on the Site.
By continuing to access or use the Service/products or the Site, user agree that the amended and restated Terms will apply to user.
1.4 If GSS has posted or provided a translation of the English language version of the Terms, user agree that the translation is provided for convenience only and that the English language version will govern user access to and use of the Service/products or the Site.
1.5 User may be required to enter into separate agreement(s), whether online or offline, with GSS or its affiliate for any Service/product (or features within the Service/products) (each an “Additional Agreement”).
If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service/product (or feature within the Service/product) concerned.
1.6 The Terms may not otherwise be modified except in writing by an authorized officer of GSS.
- Provision of Service/products
2.1 User must register as a User on the Site in order to access and use some Service/products. Further, GSS reserves the right, without prior notice, to restrict access to or use of certain Service/products (or any features within the Service/products) to paying Users, or subject to other conditions that GSS may impose in our discretion.
2.2 No warranty or representation is given that a particular Service/product or feature or function thereof or the same type and extent of the Service/product or features and functions thereof will be available for Users.
2.3 GSS may in its sole discretion limit, deny or create different levels of access to and use of any Service/products (or any features within the Service/products) with respect to different Users.
2.4 GSS may launch, change, upgrade, impose conditions to, suspend, or stop any Service/products (or any features within the Service/product) without prior notice.
2.5 Some Service/products (or part thereof) may be provided by GSS’s affiliates on behalf of GSS.
2.6 GSS shall be entitled to, at its sole discretion, determine whether the Promotion Service/products or any part thereof will be available to users.
- Users Generally
3.1 As a condition of user access to and use of the Site or Service/products, user agrees comply with all applicable laws and regulations when accessing or using the Site or Service/products.
3.2 User agrees that:
(a) user will not copy, reproduce, download, re-publish, sell, distribute or resell any Service/products or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc available on or through the Site (the “Site Content”), and
(b) user will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with GSS, or otherwise commercially exploiting the Site Content.
(c) Systematic retrieval of Site Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from GSS is prohibited.
(d) Use of any content or materials on the Site for any purpose not expressly permitted in the Terms is prohibited.
3.3 GSS may allow Users to access to content, products or Service offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), or otherwise to such third parties’ website.
User are cautioned to read such website’ terms and conditions and/or privacy policies before using the Site.
User acknowledge that GSS has no control over such third parties’ website, does not monitor such website, and shall not be responsible or liable to anyone for such website, or any content, products or Service/products made available on or through such website.
3.4 User agrees not to undertake any action to undermine the integrity of the computer systems or networks of GSS and/or any other User nor to gain unauthorized access to such computer systems or networks.
3.6 User agrees not to undertake any action which may undermine the integrity of GSS’s feedback system, such as leaving negative feedback.
- User Accounts
4.1 User must be registered on the Site to access or use some Service/products.
Except with GSS’s approval, one User may only register one User account on the Site.
GSS may cancel or terminate a User’s account if GSS has reasons to suspect that the User has concurrently registered or is in control of two or more User accounts.
Further, GSS may reject User’s application for registration for any reason.
4.2 Upon registration on the Site, GSS shall assign an account and issue a User ID and password (the latter shall be chosen by a User during registration) to each User.
4.3 A set of User ID and password is unique to a single account.
Each User shall be solely responsible for maintaining the confidentiality and security of User ID and password and for all use of and activities that occur under account (whether such use or activities are authorized or not).
No User may share, assign, or permit the use of his User account, ID or password by another person, even to other individuals within the User’s own business entity (where applicable).
User agrees to notify GSS immediately if he become aware of any unauthorized use of his password or his account or any other breach of security of your account.
4.4 User agrees that all use of the Site and Service/products, and all activities that occur under his account (including without limitation, clicking to accept any Additional Agreements or rules, subscribing to or making any payment for any Service/products, sending emails using the email account or sending SMS) will be deemed to have been authorized by the User.
4.5 User acknowledges that sharing of his account with other persons, or allowing multiple users outside to use his account (collectively, “multiple use“), may cause irreparable harm to GSS or other Users of the Site.
User shall indemnify GSS, affiliates, directors, employees, agents and representatives against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple use of his account.
User also agrees that in case of the multiple use of his account or User’s failure to maintain the security of his account, GSS shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate User’s account without liability against the User.
- User’s Responsibilities
5.1 Each User represents, warrants and agrees that:
(a) have full power and authority to accept the Terms, to grant the license and authorization and to perform the obligations hereunder;
(b) access and use the Site and Service/products will be for personal purposes only; and
(c) the address being provided when registering is the principal place of The User.
5.2 Each User represents, warrants and agrees that
(a) such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Site or Service/product is true, accurate, current and complete, and
(b) will maintain and promptly amend all information and material to keep it true, accurate, current and complete.
5.4 Each User further represents, warrants and agrees that, shall/are:
- a) carry on his activities on the Site in compliance with any applicable laws and regulations;
b) conduct his transactions in good faith;
c) carry on his activities in accordance with the Terms and any applicable Additional Agreements;
d) not use the Service/products or Site to defraud any person or entity (including without use of stolen credit/debit cards);
e) not impersonate any person or entity;
f) not engage in spamming or phishing;
g) not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc) or encourage or abet any unlawful activities;
h) not involve attempts to copy, reproduce, exploit or expropriate GSS’s various proprietary directories, databases and listings;
i) not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
j) not involve any scheme to undermine the integrity of the data, systems or networks used by GSS and/or any user of the Site or gain unauthorized access to such data, systems or networks;
k) not subject to any economic or fraud sanctions of any governmental, international or regulatory entities; and
l) not engage in any activities that would otherwise create any liability for GSS or its affiliates.
5.7 User may not use the Site, Service/products or User account to engage in activities which are identical or similar to GSS e-commerce marketplace business.
5.8 User agrees to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for GSS provision of the Service/products, evaluating whether User has breached the Terms.
5.9 User acknowledges and agrees that GSS reserves the right to, but shall not be required to actively monitor or exercise any control whatsoever over the content of any message or material or information, obtained or accessible through the Service/products or Site.
5.10 User acknowledges and agrees that each User is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all access and use of the Site and Service/products are in compliance with the same.
5.11 Each User represents, warrants and agrees that
(a) user and its affiliates shall comply with applicable laws and regulations (including without limitation applicable laws and regulations with respect to product intellectual property rights, data privacy, unfair competition, and anti-money laundering)
(b) user and its affiliates are not the subject of any trade restrictions, sanctions or other legal restrictions enacted or proposed to be enacted by any country, international organization or jurisdiction Relevant Subjects;
(c) neither user, or any of its parent companies or affiliates, directly or indirectly, deals with, or provides any funds, goods or Service/products to Relevant Subjects; and
(e) user will at all times comply with all applicable sanctions laws and regulations with regard to software and technologies, including sanctions resolutions, laws and regulations enacted and enforced by UAE/DUBAI, and any other country.
If, at any time, user fail to meet any of the above requirements, user should stop using the Service/products immediately.
If GSS reasonably believes that any of your conduct violates or threatens to violate any applicable laws and regulations, GSS may, at its sole discretion, at any time take action as it may deem appropriate in light of the circumstances, including, but not limited to, terminating the provision of Service/products to user, closing relevant purchase order/s, and terminating user accounts, while reserving all rights it may have.
- Breaches by Users
6.1 GSS reserves the right in its sole discretion to remove, modify or reject any user information (in whole or in part) that user submit on the Site which GSS reasonably believe that it;
(a) violates any applicable laws and regulations,
(b) violates the Terms hereunder,
(c) could subject GSS or its affiliates to liability,
(d) infringes any Third Party Rights,
(e) could harm the interests of other users, third party or GSS or its affiliates, or
(f) is otherwise found inappropriate in GSS sole discretion.
6.2 If any User breaches any Terms, or if GSS has reasonable grounds to believe that a User is in breach of any Terms, GSS shall have the right to take such disciplinary actions as it deems appropriate, including without limitation:
(a) suspending or terminating the User’s account and any and all accounts determined to be related to such account by GSS in its sole discretion without liability for any losses or damages arising out of or in connection with such suspension or termination;
(b) restricting, downgrading, suspending or terminating the subscription of, access to, or current or future use of any Service/product;
(d) imposing other restrictions on the User’s use of any features or functions of any Service/product as GSS may consider appropriate in its sole discretion; and
(e) any other corrective actions, discipline or penalties as GSS may deem necessary or appropriate in its sole discretion.
6.3 Without limiting the generality of the provisions of the Terms, a User would be considered as being in breach of the Terms in any of the following circumstances:
- a) GSS has reasonable grounds to suspect that such User has used a stolen credit card or other false or misleading information in any transaction,
b) GSS has reasonable grounds to suspect that any information provided by the User is not current or complete or is untrue, inaccurate, or misleading, or
c) GSS believes that the User’s actions may cause financial loss or legal liability to GSS or its affiliates or any others.
6.4 GSS reserves the right to cooperate fully with governmental or regulatory authorities, law enforcement bodies, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.
Further, to the extent permitted by applicable laws and policies, GSS may disclose the User’s identity, contact information and/or information regarding the User’s account(s), transactions or activities carried out on or via the Site, if requested by a government, regulatory or law enforcement body or an injured third party, or as a result of a subpoena or other legal action.
GSS shall not be liable for damages or results arising from such disclosure, and User agrees not to bring any action or claim against GSS for such disclosure.
6.5 GSS may, at any time and in its reasonable discretion, impose limitations on, suspend or terminate the User’s use of any Service/product or the Site without being liable to the User if GSS has received notice that the User is in breach of any agreement or undertaking with any affiliate of GSS, and such breach involves or is reasonably suspected to involve dishonest or fraudulent activities.
GSS reserves the right to, but shall not be required to investigate such breach or request confirmation from the User.
6.6 Each User agrees to indemnify GSS, its affiliates, directors, employees, agents and representatives and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from user submission, posting or display of any User Content, from user access to or use of the Site or Service/products, or from user breach of the Terms or any Additional Agreements.
6.7 Each User further agrees that GSS is not responsible, and shall have no liability to user or anyone else for any User Content or other material transmitted through the Site or Service/products, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such User Content or other material rests entirely with the User.
GSS reserves the right, at user own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by the User, in which event the User shall cooperate with GSS in asserting any available defences.
- Limitation of liability
8.1 to the maximum extent permitted by law, the service/products provided by GSS hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose.
all such warranties, representations, conditions, and undertakings are hereby excluded.
8.2 to the maximum extent permitted by law, GSS makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or correctness of any information provided on or through the Site; GSS does not represent or warrant that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or service/products offered or displayed on the Site does not violate any third party rights; and GSS makes no representations or warranties of any kind concerning any product or service/product offered or displayed on the Site.
8.3 Any material obtained through the Site or Service/products is done at each User’s sole discretion and risk and each User is solely responsible for any damage to its own or to GSS’s computer system(s).
No advice or information, whether oral or written, obtained by any User from GSS or through or from the Site shall create any warranty not expressly stated herein.
8.4 The Site may make available to User Service/products or products provided by independent third parties.
No warranty or representation is made with regard to such Service/products or products.
In no event shall GSS or its affiliates be held liable for any such Service/products or products.
8.5 Each User hereby agrees to indemnify and hold GSS, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User’s access to or use of the Site or Service/products (including but not limited to the submission, posting or display of such User’s information on the Site, GSS Channels or Third Party Channels under Promotion Service/products) or from user breach of any of the representations, warranties hereunder and the terms and conditions of the Terms.
Each User hereby further agrees to indemnify and hold GSS, its affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User’s breach of any representations and warranties made by User to GSS.
8.6 Each User hereby further agrees to indemnify and save GSS, its affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to the User information displayed on the Site.
GSS reserves the right, to assume the exclusive defence and control of any matter otherwise subject to indemnification by user, in which event user shall cooperate with GSS in asserting any available defences.
8.7 GSS shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following:
- a) the use or the inability to use the Site or Service/products;
b) any defect in goods, samples, data, information or Service/products purchased or obtained from a User or any other third party through the Site or Service/products;
c) violation of Third Party Rights or claims;
d) unauthorized access by third parties to data or private information of any User;
e) statements or conduct of any User of the Site or Service/products; or;
f) any matters relating to the Site or Service/products, however arising, including negligence.
8.8 Notwithstanding any of the foregoing provisions, the aggregate liability of GSS, its employees, agents, affiliates, representatives or anyone acting on our behalf with respect to each User for all claims arising from the access to or use of the Site or Service/products during any calendar year shall be limited to the minimum amount permitted under the applicable law.
The preceding sentence shall not preclude the requirement by the User to prove actual damages.
All claims arising from the use of the Site or Service/products must be filed within Three (3) days from the date the cause of action arose.
8.9 The limitations and exclusions of liability to user under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not GSS has been advised of or should have been aware of the possibility of any such losses arising.
- Force Majeure
GSS shall not be liable for or required to pay compensation of any nature whatsoever for any loss arising from the unavailability, inconvenience or failures of the Service/products or systems due to the following reasons:
(a) system shut-down for maintenance;
(b) inability to transmit data due to failures in communications terminals or telecommunications equipment;
(c) systems failure and inability to perform its functions;
(d) suspension or delay of Service/products or systems failure;
if all and or any were due to force majeure events including but not limited to typhoons, earthquakes, tsunamis, floods, power failure, fires, storms, war, political unrest, labour strikes, shortage of labour or materials, riots, insurrections, civil disturbances, terrorist attack, explosions, acts of God, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties; or
due to reasons beyond the reasonable control of GSS such as hacker or cyber-attacks, technical adjustments or failure of the telecommunications department, website upgrades, or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.
- Intellectual Property Rights
10.1 GSS is the sole owner or lawful licensee of all the rights and interests in the Site and the Site Content.
The Site and Site Contents embody trade secrets and other intellectual property rights protected under worldwide copyright and other laws.
All title, ownership and intellectual property rights in the Site and Site Contents shall remain with GSS, affiliates or licensors, as the case may be.
All rights not otherwise claimed under the Terms or by GSS are hereby reserved.
10.2 “GSS”, and related icons and logos are registered trademarks or trademarks or Service/product marks of GSS; in the Relevant Jurisdictions, and related icons and logos are registered trademarks or trademarks or Service/product marks of its affiliates, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws.
The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
10.3 GSS may have independent third parties involved in the provision of the Site or Service/products (e.g., the authentication and verification Service/product providers). User may not use any trademark, Service/product mark or logo of such independent third parties without prior written approval from such parties.
10.4 To the largest extent permissible under applicable law, all rights, title and interest to all derivative work created by GSS and/or its affiliates using User informations pursuant to the Terms shall belong to GSS, which may be freely assignable, licensable or grantable by GSS to any third party or its affiliates.
11.1 All legal notices or demands to or upon GSS, shall be made in writing and sent to GSS personally, by courier or certified mail to the following entity and address: Deira, Al Qusais, Legal Department.
11.2 All legal notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User to GSS,.
Notice to a User shall be deemed to be received by such User if and when:
- a) GSS is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or
b) immediately upon GSS posting such notice on an area of the Site that is publicly accessible without charge.
11.3 User agree that all agreements, notices, demands, disclosures and other communications that GSS sends to you electronically will satisfy any legal requirement that such communication should be in writing.
- General Provisions
12.1 Subject to any Additional Agreements, the Terms constitute the entire agreement between user and GSS with respect to and govern your use of the Site and Service/products, superseding any prior written or oral agreements in relation to the same subject matter herein.
12.2 GSS and user are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.
12.3 If any provision of the Terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced.
12.4 Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such clause.
12.5 GSS failure to enforce any right or failure to act with respect to any breach by user under the Terms will not constitute a waiver of that right nor a waiver of GSS right to act with respect to subsequent or similar breaches.
12.6 GSS shall have the right to assign the Terms (including all of our rights, titles, benefits, interests, and obligations and duties in the Terms to any person or entity.
User may not assign, in whole or part, the Terms to any person or entity.
12.7 THIS AGREEMENT SHALL BE GOVERNED BY THE LAWS OF DUBAI/UAE; AND THE PARTIES TO THIS AGREEMENT HEREBY SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE UAE/DUBAI COURTS, EXCEPT AS OTHERWISE STIPULATED UNDER APPLICABLE LAW.
- PURCHASES AND PAYMENTS
GSS accept the following forms of payment: Visa, Master Cards and Cash on Delivery.
User agrees to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
User further agrees to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that GSS can complete user transactions and contact user as needed.
VAT, sales taxes, customs fees and any other imposed taxes and fees, will be added to the price of purchases as deemed required by governmental authorities.
GSS may change prices at any time.
All payments shall be in AED.
User agrees to pay all charges at the prices then in effect for user purchases and any applicable shipping fees, and user authorize GSS to charge user chosen payment provider for any such amounts upon placing your order.
If user order is subject to recurring charges, then user consent to GSS charging user payment method on a recurring basis without requiring user prior approval for each recurring charge, until such time as user cancel the applicable order.
GSS reserves the right to correct any errors or mistakes in pricing, even if GSS have already requested or received payment.
GSS reserves the right to refuse any order placed through the Site.
GSS may, in its sole discretion, limit or cancel quantities purchased per person or per order.
Above restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.
- Return & Refund Policy
User have Three (3) calendar days to return an item from the date user received it.
To be eligible for a return, item must be unused and in the same condition that user received it.
Item must be in the original packaging.
Item needs to have the receipt or proof of purchase.
Once GSS receive returned item, GSS shall inspect it and notify user that it have received returned item.
GSS shall immediately notify user on the status of user refund after inspecting the item.
If user return is approved, GSS shall initiate a refund to user credit card (or original method of payment).
User shall receive the credit within a certain amount of days, depending on user card issuer’s policies.
Refunds will be done only through the Original Mode of Payment.
User shall be responsible for paying user own shipping costs for returning item.
Shipping costs are non-refundable.
If user receive a refund, the cost of return shipping will be deducted from user refund.
- www.TheCarCareWorld.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE/DUBAI
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
For domestic deliveries, 1-2 days is the handling time between when an order is placed and when it gets shipped
• for domestic deliveries (city limit areas): AED 10 for order weight 0-5 KG, plus AED 1.5 / KG for order weight > 5 KG
• for domestic deliveries (remote areas): AED 10 for order weight 0-5 KG, plus AED 3.0 / KG for order weight > 5 KG
• for non-domestic deliveries: the charges will be as incurred by the shipment company
Where we can deliver:
• Domestic deliveries can be arranged to all areas within UAE without any restrictions but there is a delivery schedule for some remote areas.
• Outside UAE deliveries are planned for Saudi Arabia, Kuwait, Oman and Bahrain.
The information contained on GSS website (the “Service”) is for general information purposes only.
GSS assumes no responsibility for errors or omissions in the contents on the Service.
In no event shall GSS be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service.
GSS reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.
GSS does not warrant that the website is free of viruses or other harmful components.
GSS website may contain links to external websites that are not provided or maintained by or in any way affiliated with GSS, please note that GSS does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
- Additional Terms and Conditions
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE / DUBAI
- Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
- The cardholder must retain a copy of transaction records and Merchant policies and rules.
- GSS accept payments online using Visa and MasterCard credit/debit card in AED.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
If you have any questions or enquiries, please contact us.